Care & Repairs

• Clean your jewelry every few months with a safe jewelry cleaner that is suitable for all metals and gems.
• Remove all jewelry when washing your hands, putting on perfume, applying skincare, or using household detergents. These products may cause the metal to tarnish.
• Avoid placing jewelry near sources of high heat, such as tanning beds, saunas, or hot tubs.
• Avoid wearing jewelry when exercising or at the beach or pool. These environments can cause irreparable dents and scratches, and may loosen diamonds.
• When your jewels are not being worn, keep them safe in a soft, cool environment.

We will repair any breakage caused by manufacturer defect within 6 months of purchase at no charge.

Repairs needed after 6 months or deemed to be caused by misuse will incur a repair fee.

Pricing will vary case by case. To request repair information, please email lovejamesjewelry@gmail.com with your order number and a photo of your damaged item.